Postby chris d » Sat Oct 08, 2011 5:25 pm
Good point.
Imagine the size of their inbox, could stretch to pages, I don't know. They might have to wade through a lot of spam. No idea.
Give them a follow up call.
Perhaps forward your email again, with an update asking how they are going with the request/questions.
I'm sure they will rush back to fix the mistake of not getting back to you.
David and Simone are really nice people in my opinion, if that's any help to whether or not you try to get back in contact with them.
I'll pass on a story from a friend who worked as financial controller for a large company before he retired.
People, he found, responded differently to how they were contacted.
Some of his staff were really responsive to phone calls, but not so great to email.
Others were best with a face to face talk.
Others were best at email.
It was a little strange to him, but to get the best from his staff, he worked out how each staff member responded best and acted appropriately.
Point; perhaps they are not best at email, perhaps something else is at play, but with a lot of communication in your life, if one way doesn't work, perhaps try another and see how you go.
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